Impact Churn, Call Capacity In Mobile, VoIP, Wireline Networks

“We chose Ditech's voice quality solution to enhance the overall quality of our network while improving our capacity utilization.”Tamer El Mahdy
Orascom Telecom Holding

Ditech Networks' voice quality products are purpose-built for the world's mobile, VoIP and wireline networks. Our products are engineered to solve churn and customer satisfaction problems that result from substandard voice quality (obtain the Voice Quality Audit Report for details.)

Our customers’ results are compelling:

Call Capacity: Mobile network operators in rapid-growth markets have increased the use of low bit rate codecs up to 90 percent, without increasing the number of complaints about poor voice quality to customer support.

Churn And Customer Satisfaction: Wireline and mobile service providers have increased their MOS scores up to 1.0 point, resulting in up to 70 percent of all substandard calls being moved out of the “churn zone.”

The voice quality technology in our products comes from more than 15 years of live network experience, testing and optimization–more than any other company in the industry.

We are industry leaders in delivering products that simultaneously measure the actual call experience while detecting and eliminating voice quality impairments, no matter what consumer devices are used, where calls are made, or what networks calls traverse.