The 4Cs Of Churn Reduction: Cut Churn from Poor Voice Quality through Capability, Capital, Cost and Cycle

Live Webinar With Dr. Hossein Eslambolchi, Ph.D., With Q&A
This Webinar was conducted on July 9th & 10th, 2008
Dr. Hossein Eslambolchi, along with Ditech’s Homayoun Razavi, will discuss how to reduce the number of subscribers that are lost to competitors from substandard voice quality. They will cover the aggressive use of codecs, acoustic echo from mobile devices, network interconnections, and even noise from busy streets and airports, and other TDM and IP voice quality issues. As the former chief technology officer of AT&T and the holder of more than 800 patents, Dr. Eslambolchi will address these issues from the perspective of a service provider.

Guest Speakers

Hossein Eslambolchi, Ph.D.
Chairman, Divvio, Inc.

Dr. Hossein Eslambolchi is chairman of Divvio Inc., a Web portal that allows users to build personalized “channels” of digital content by leveraging the best and most advanced adaptive learning technologies and Web 2.0 community behavior. Prior to Divvio, Dr. Eslambolchi led the transformation of AT&T’s network, systems and services. Dr. Eslambolchi served as Chief Technology Officer and led the formulation and implementation of a strategic technology vision from 2001 to 2005. In addition to serving as CTO, Dr. Eslambolchi was also President of AT&T’s Global Networking Technology Services, President and CEO of AT&T Labs and Chief Information Officer, giving him end-to-end responsibility for implementing the company’s technology and operational vision of 21st century.

Homayoun Razavi
Vice President, Americas/EMEA, Ditech Networks, Inc.

Homayoun Razavi is Vice President of the Americas and EMEA for Ditech Networks, and is responsible for business operations that serve global VoIP and mobile service providers. Prior to Ditech, Mr. Razavi successfully led several start-up and well-established organizations that provided advanced technologies to carriers operating around the world. During his 24 years in the telecommunications industry, Mr. Razavi has become a well known-expert among both equipment vendors and service providers, and he has held senior-level positions in sales, business development and operations at MCI, Laurel Networks, Lucent Technologies, and Ascend.